IT Services
ITS offers enterprise tools and applications to Idaho agencies along with a secure technology infrastructure supported by our network, hosting, telecom, and security services teams.
IT Products
View the ITS Products Catalog for a list of hardware, software, and telecom devices available to state agencies for purchase.
ITS Initiatives
Improved Security
Increased cybersecurity protection through additional staff, advanced tools, and robust functions.
Service Delivery
Reorganized operations for efficient service delivery, added resources to understaffed sections, emphasized customer priorities, and expanded the Service Delivery Manager (SDM) team.
Cost Model
ITS recovers costs for common technology services from customers. Based on customer feedback, the updated cost model offers transparency and increased detail.
Division News
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A record setting personal data breach being hailed as the Mother of all Breaches (MOAB), exposed 26 billion individual personal records discovered by security research firm SecurityDiscovery.com. Read more…
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Kudos to all employees, both in ITS as well as partner agencies, that are working hard to roll out multi-factor Read more…
ISDA Teamwork
ITS recently completed critical remediation of interference issues with data communications cabling at Idaho State Department of Agriculture (ISDA) Boise headquarters location.
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